Wow, an antipodean talking about something that's better back in NZ/Oz! Who would have thought it? (smiley) But yeah, chip shop chips here are traditionally soft instead of crispy, the crunchy ones are usually only found in restaurants and fancy pubs. Although Master Fryer by the station/sainos cook everything to order (I reckon it's the best chippy in ED), so he may be open to the request of a well-done batch.