hi... new on the forum and just had to write something about the hideously bad service i received when i stupidly left east dulwich and went over WESTSIIIIDE.. to Panino D'oro (the italian deli..run by Spanish) in dulwich village. Heres the story.... Me and my friend sit down outside and look at the menu entitled "outside menu". We make our choices and both opt for a cafe fredo priced on the menu at ?2.20 (or affogato..as it should be called).Said on menu that we had to order inside, so we went in, they made the coffees.... and asked for ?5! Naturally, we questioned his adding skills. We were told quite rudely and aggressively by both the guys working there that if we had only looked on the menu we would have seen that there was a not saying prices on the "outside" menu were to takeaway and there is an additional charge to "eat in". Fine. So we went outside with our coffees, sat down and studied the menu to find the sentence that we had missed. Nothing. Not a word about different prices. We were in no mood to keep hashing over 60p but it was just the principal that kept us boiling. ......and then suddenly.....the guy working there comes out of the cafe and begins verbally assaulting us... 2 girls. HE is very agressive and i am left quite shaken. He explains aggressively that if he were to write the exact price for everything to "eat in" and takeaway then he would have to write another book for the menu! not true. The final (and quite humourous) note to the tale is that as he went inside, he removed all the menu's from the tables outside!..i doubt it was to change them! has anyone received similar service from there? or am i bad-mouthing local heroes? let me know!
