Dear Anyjoy, I've been reading back through old posts & came across this thread. It must be almost a year ago now that you had your NCT bf session but I felt I must reply as it would have been led by me. Reading that what we covered was "useless" for you was very difficult. However, I care passionately about support for new parents here in se London and can see that you weren't happy with the information covered. If you have time, it would be a great help if you could contact me privately to discuss what I could do to improve the session. All my clients are offered an opportunity to provide feedback to NCT after course completion - I hope you were able to. Feedback is sometimes difficult but always helpful in the long run, for our practice but most importantly for the parents (& babies). I've supported families in se London for well over 10 years; my aim is & has always been to be a positive help at an often difficult time. I endeavour to continually improve my service, through reflective practice & ongoing education. I try to provide an informed, relaxed & humorous approach to a tricky subject. When hosting antenatal classes I aim to be warm & approachable so that new parents feel able to seek help post natally. I currently support around 300 families each year as a voluntary BFC offering phone support & 1-1 at Deptford BF Group on Tuesday mornings. I offer private bf support as an IBCLC & have contracts with Lewisham & Greenwich PCTs training local mothers as peer supporters. I strongly hope I am regularly a great deal better than you have described, though of course - being human - I may have the odd 'off day'. I'm really very glad that I've read your comment as it's given me the opportunity to revise and revisit my bf class to make sure it works as well as possible for the majority of my Mums and Dads. I do hope you will feel that you can contact me to let me know your opinion on how it can be improved. Warm regards, Hazel