I have viewed this thread many times without commenting but its not because I don't care, this is so awful it just makes me feel very sad for those involved and frustrated that I can offer little to help. Maybe this needs a bigger audience than a local forum - I tweeted a link to it yesterday but with little response - but maybe twitter, facebook etc might bring more a response from people who should/could actually do something helpful, rather than my well meaning but ultimately useless sympathy....