Ooops! This is Sue using Flappers' laptop ..... forgot to log in with my name ..... No offence, but thank God I didn't start messing about with the registry :)) Just received the following email: Dear Sue, Thank you for contacting AOL Email Support. We apologize for any inconvenience. Please be informed that this is a known issue and we are currently tracking down the reason why members are encountering this issue. However, I have submitted a problem report to our Level 2 technicians for them to take a look at this. Please know that there is no definite time frame as to when this issue will be resolved but rest assured that the operations team are working on solving this problem. Your case number is: 478880 Should you have more questions, please do not hesitate to write us back. Thank you for using AOL. Have a great day! :) Sincerely, Mary AOL Email Support I can still access my email and use it, it's just taking longer than it should do. Can't be arsed to try to remember what my hotmail and gmail addresses are and go all through the palaver of changing to using them :))