Glad to see that you are taking the feedback seriously. The Seacow was, until recently one of my favourite places to eat. However, there is no denying that it's changed. We ate there last week and the service was awful at one point when we wanted to pay our bill we couldn't find anyone to take our dosh. The waiter seemed to have left the building and the person cooking had gone off to look for her. The atmostphere was awful and when we paid not one word of thanks not even a smile. The food wasn't bad - my fish was spot on but the chips were pale and not very pleasant. Hope you manage to get the place back on track - it was a great place to eat. Also maybe you could consider offering a low fat alternative to the chips - boiled potatoes for people like me on a low fat diet.