I'm heartened (if that's the right word) to hear other people have had trouble with Melbourne Grove Practice because I find the place completely hopeless but I wish I knew who to report the problems to - does anyone know? When I joined I was a patient of Dr Johnson who was really good, Dr Bhatia was fine, too, but now she's left. I've heard MGP is run by a company as opposed to a consortium of doctors, is this true?