DONT TRUST. Anna & Chris previously traded under Conley & Co, which had now gone into administration leaving customers such as us without any recourse to compensation for the work they have failed to complete, or have done badly. They have set up a new company under the name Anna Richmond Designs.
We have underfloor heating that when turned on trips all the electrics in our house; other areas where it doesn’t work at all. Paint work was done shoddily, one coat in many places; kitchen installation rushed so that it’s all wonky, kickboards not fixed in, back doors installed upside down and draughty, kitchen doors and appliances scratched… the list literally goes on.
Worst is the failure to complete Building control, FENSA and electrical safety certificates, which puts our family at risk and will make it difficult to sell.
We have Anna and Chris three years to put things right, but they took our money and ignored us.