I would like to also add that I called Steve to look at my dishwasher problem this week. I also called him maybe more than 5 years ago to fix my washing machine. Steve is fab! He came on time, diagnosed the problem quickly and he even looks online for you to recommend a new machine if the other one has died, honestly I would always go to Steve if I have any dishwasher/washing machine problems. He was really helpful, kind and just comes across as honest. I would not hesitate to recommend Steve to anyone, it's good to know a good reliable person like that and he knows what he's doing. Thank you Steve! Katie XXXXX 5 star rating :-) not kisses.