Cedges

Pedler do brunch quite late after 12. Actually I don't know of anywhere locally that purports to serve brunch and stops before 2

I had a starter salad of avocado, heirloom tomato and mozzarella with a bit of pesto on Monday. ?6.50. I asked for the addition of some parma ham for which they only charged a ?. And it came with some bread and butter. There was a whole ball of cheese and the whole thing was delicious and great value. I'll def go back for more and try some of the mains.

Band of bakers have been regularly active for over 3 years and is regularly oversubscribed but places at events are reserved for new bakers. It's currently on a summer hiatus back on 1st October. Twitter is updated significantly more than the blog. There is also a new group set up in the area which has a thread on here, I'd copy paste the link but it's a pain on my phone. I don't think theme meet yet but are starting soon. I think this group may be a better starting point for actual discussions of baking techniques, co-op type initiatives, etc.

Just highly efficient Sue!

Fairs = fair point made. So yes. Fairs. ETA. Actually, I guess fairs better translates to "Fair enough".

Fairs but as I deal with irate people all day in my senior role, I think I'll avoid the reception job ta.

Reading between some lines.

But she didn't ask for a non urgent appointment and she was told what to do if her symptoms got worse. By what Millie has written here, I can also imagine her attitude on the phone and if i was the person on the other end of that phone, I'd probably have found myself being a downsight less helpful than the person who was.

SebsC Wrote: ------------------------------------------------------- > Cedges, that would be all very well if the > appointment system worked but it doesn't. As a > patient, you phone up for an on the day > appointment as you yourself feel very unwell. > Let's say it's not urgent, urgent but you are > still very unwell. You are triaged and assessed as > not needing an on the day appointment, fair > enough. But then you're told that there are no > bookable appointments for 2 weeks (if you're > lucky) so to phone back in the morning. Well, if > my symptoms were triaged today as non urgent, it > won't be triaged any differently by tomorrow! > Waiting two weeks is far, far too long, going to > A&E is ridiculous as they are already massively > under strain from increased patient numbers and as > too is SELDOC. > > Having been a patient at other London GP's over > the past years and never encountered problems to > this degree, surely it says something about the > way it is being run? Surely, the number of unhappy > patients and complaints being made to NHS England > demonstrates that this surgery is failing in its > care of patients? If your symptoms have changed then yes, you would be triaged differently. Why would you go to A&E before going to a pharmacy or calling NHS Direct? Its idiots that do this that means that A&E's are at breaking point too. The number of unhappy people and complaints being made is a reflection on demanding patients not taking into consideration the larger picture and being incredibly selfish. There will be some genuine and correct complaints but I?m yet to see an example of one on this thread. I?d love to have private healthcare or 24/7 access to immediate NHS GP appointments but as it is, I?m bloody grateful for the numerous care options available to me, totally free of charge. And I?m a bloody picky and awkward customer.

hpsaucey Wrote: ------------------------------------------------------- > Why should you have to kick up a massive fuss to > be seen? This means that those too ill to kick up > a fuss or too polite don't get seen and those > persistent enough do? > > I wonder if asking for a follow up appointment > would have resulted in a ring back tomorrow > morning for an appointment, followed tomorrow by a > sorry all appointments full script. > > HP If you've got an actual urgent need to see a GP - you get triaged and you get seen. I know this from experience. I had a genuine urgent issue and I was seen. No fuss required. The only people making a fuss are those who think they are the be all and end all of deserving and demand urgent appointments for non-urgent medical matters. You can wait 2 weeks for an allergy test referral. Whats the problem? Ok, its not ideal, it'd be lovely to be seen for every mild ailment within 48 hours but that?s just not realistic in this day and age. Go to the pharmacy, get some cream, make the 2 week ahead appointment. If the symptoms get worse, you phone back, get triaged again and if you need to be seen, you?ll get seen.

Cora Wrote: ------------------------------------------------------- > 'Make an appointment with your GP if you are > feeling unwell and it is not an emergency' - it's > in your copy and paste cedges as the right action > for Millie to take but she couldn't get an > appointment with anyone. You are quite right - what it doesn't say is kick up a massive fuss if that appointment is not the same day that you request it. A GP appointment would have been offered as soon as one was available, but millie wanted an appointment there and then. My speil also says that requesting a follow up GP appointment to check out the allergy cause would have been perfectly appropriate.

millie7uk. What it looks like happened to you was called triage. It the system thats been put in place to ensure that those who really need an appointment go to the front of the queue to get one, just like in an A&E. It looks as though you were not assessed as being in dire need. From what you say, it doesn't sound like you were. Had you been presenting with symptoms of anaphylaxis shock, its likely that your need would have been assessed as more urgent. It would probably have been a good idea for the receptionist to check if there were nurse and pharmacist appointments available before offering one to you you but it sounds to me like they were trying to accommodate your demands. I don't doubt you were uncomfortable but discomfort and actual need are different things. Just because an urgent need appointment wasn't created for you does not mean that the surgery did anything wrong. Did you visit the lloyds pharmacy on North Cross Road near the surgery? A pharmacist there could have talked with you and suggested any treatments (I'd imagine anti-histamines) to help you in the short term. Thats what pharmacists are there for. A future doctor?s appointment could have been made to assist you in discovering what caused the reaction. A call to the 111 NHS Direct service would have likely provided you with the same advice. (http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx ). There are a whole number of NHS services available for non urgent medical care designed to leave doctors with sufficient time to deal with those with genuine urgent problems. The fact that they are trying to implement them nationwide is not a cause for complaint. From the NHS website: ------- NHS services explained: This section provides an overview of the most common services provided by the NHS in England, such as emergency and urgent care, general practitioners (GPs) or dental services. Explore each service and find out what you should expect from the NHS, how to access particular services, and the costs involved (if any). Choosing which service is right for you at a given time may not always be easy ? often you have more than one option. Use the checklist below to guide you if you're not sure where to start. For information about conditions and treatments, read the Health A-Z guides. Call NHS 111 if you urgently need medical help or advice but it's not a life-threatening situation. You can also call NHS 111 if you're not sure which NHS service you need. Call 999 if someone is seriously ill or injured and their life is at risk. Visit a walk-in centre, minor injuries unit or urgent care centre if you have a minor illness or injury (cuts, sprains or rashes) and it can't wait until your GP surgery is open. [Or call SELDOC in this area] Ask your local pharmacist for advice ? your pharmacist can give you advice for many common minor illnesses, such as diarrhoea, minor infections, headache, travel advice or sore throats. Make an appointment with your GP if you are feeling unwell and it is not an emergency. ---------- And no, I have no connection whatsoever with the surgery, pharmacy, NHS or medical training. I?m just realistic, sensible and read the advice presented to me with a level head and rational mind. I also don?t expect the NHS to jump to my every whim and as a result, I?ve never been left seriously ill or without appropriate decent medical care or attention. And yes, I do have a chronic illness requiring care.

Dun Wrote: ------------------------------------------------------- > Sorry Cedges but it isn't really user error when > the link to online appts isn't on the appointments > page. If you've been with the practice for a while > then you don't usually read all the home page you > just look for the heading appropriate for your > needs, in my case it was appointments. No I don't > want them spending excessive money on peripheral > things but skimping on major items also isn't > good. It doesn't take much to have the > information on the right page. Anyway by 10am all > on-line appts had been taken. The fact that you don't read an updated home page is YOUR fault. Simple as. Why would you go onto an obviously outdated sub page when the section you want is bang in the middle of the main page.

This is the section right in the middle of the home screen: "Welcome to your surgery website The surgery at this site has been here for 20 years. DMC Healthcare pride ourselves in working hard to meet the challenging demands of delivering quality modern primary healthcare. We have a great team of Clinicians and Admin staff ready to help you. [book appointments online] [Order repeat prescription] [Friends & Family Test] [Cancel your appointment] [My contact details have changed] [update my clinical record]" If you click on [book appointments online] you are taken to this site. https://patient.emisaccess.co.uk/Account/Login?ReturnUrl=%2f Which, once you've registered, seems to works, even including the repeat prescription request. , I'm aware that not everyone is hugely computer literate but the DMC website isn't that hard to navigate. if one link about appointments on a small left hand menu doesn't work...go back a page and click the other big link in the middle of the home page. ETA, it?s a bit of a rubbish website but I?d rather they focus on providing good care and appointments than a snazzy website to cater for folk too lazy to read the big wording on the home page. Make complaints for poor service/bad care by all means but I can?t stand it when user error is blamed on someone else. Also ETA numerous spelling corrections - all my fault.

Excellent news all round I'd say - The Cherry Tree can only be an improvement from what was there and The Herne had gone massivly downhill recently so another likely improvement.

I've thought about it, checked myself over and all I've found is a touch if "unsuprised". Very little "horrified" at all. False advertising OP.

Thanks James. A request for a phone consultation would also be helpful online. I'm more than willing to use the options available to free up GP time, as long as i can access them!

I've just registered online with no problem but I need an appointment with the pharmasist and this isn't an option to book online....grrrrr!

I looked into this a little while ago - its actually advised to just put them in your green bin. I wrapped mine in newspaper. Feels ulikely but its true!

Otta Wrote: ------------------------------------------------------- > Cedges Wrote: > -------------------------------------------------- > ----- > > but I prefer the ambience of M&S'. > > > That instantly made me think of this ;-) > > Bloody brilliant - I'm hoping this is a true tale and it was in La Chardon while Micky's staring longingly down the road at the Caff!

sedm Wrote: ------------------------------------------------------- > I'm indifferent about the merits for and against > Iceland, but do worry that a new M&S would take > business away from the great independents on > Lordship Lane - > greengrocer/fishmonger/butcher/deli/baker etc - in > a way that Iceland and Co-Op don't... *sigh* Why would you buy inferior quality meat and 3 times the price from M&S rather than William Rose if you are already a WR shopper? If you eschew the Co-Op and buy veg from Pretty's already why would you suddenly switch to plastic wrapped veggies in M&S? I agree that the Co-op will likely lose custom - I don't think their prices differ wildly from M&S but I prefer the ambience of M&S'. I'll actually miss the Iceland as I've grown to use it quite a lot over the years but the reason they make money is by keeping some prices cheap and then keeping others quite high so shoppers are fooled into assuming they're buying cheap products. Check out the price of double cream as a good example, or the flour. The sugar, eggs and juices are however good value on brands.

Oh Dear Me.

It is currently socially acceptable to eat on public transport in this country. It is not socially acceptable to litter. SOME people do it anyway. So you ban food on public transport. What do you think the chances of those SOME people complying? Zero - thats how many. So the result is well mannered folk stop eating and are penalised. SOME folk continue to eat on the bus/train and still litter. Utterley pointless. I know. Lets start a petition against petitions. I loves me a bit of irony.

Some of us have lives, busy lives and sometimes busy people have to eat on the bus, or when they are rushing from one appointment to the other. Sometimes some people have medical issues and need to eat at certain times of the day, sometimes that time is when you are on the bus. Or train. The OP needs to hop off their sanctimonious high horse and live in the real world. Tackling a litter problem... Now that's a whole different matter.

I saw a pedestrian drop litter and chicken bones on the pavement the other day...let's ban people from pavements. Yeh that'll do it.