Thanks all. Just so people know, there is now a system in place whereby should your GP have no appts. and you are deemed in need of an appt. by a GP who telephones and questions you, you will be given an appt. at the Lister. I was seen on time and received a very positive experience. The doctor I saw said she would send details of my visit to my GP so I don't know whether she had access to my records.