Took my bike to Balfe's bikes on Sunday for a simple repair . They said no prob come back in half an hour . I did , only to be told they couldn't do it because they didn't stock the tyre . Ok , so half an hour wasted . I'm on their database but no phonecall or anything.They then suggested I take the bike " down the road " . " Evans " I said ....." Yeah " they said . Ok , so I took the bike to Balfes deliberately so I wouldn't have to give my cash to a big company and support something more local . They were nonplussed. So off to Evans I went . Same story . Except they stripped the bike before telling me they didn't have a tyre that size . I mean it's not like I was on a quadbike or anything. Who were able to help me ? Quickly and efficiently ? Yup , you guessed it . ...Edwardes in Camberwell ! GO EDWARDES .