Just had a fairly convincing phone call... They said they were calling from the technical dept of Virgin Media and that there was a virus prob with my computer! got me to: go to the team viewer website, join a remote control session and give them my computers details (which I didn't), I was googling as we talked, I asked if they had my account number, bill payment date etc, which they didn't. I then said I wasn't happy, that they should call back in 10 mins when I have had time to check, they haven't. Scary how close I got to being scammed- be warned.