"1) Publicise this fledgling service now and make people find out who their local contact is ahead of time. With this option, we perhaps leaflet/post flyers now asking people to let us know if they might need help in the future so we can put them in touch with someone who lives nearby. Since this wouldn't be time-sensitive if done in advance, there's a chance that one person (maybe me) could do the matches. Obviously, it isn't such a great system for handling things once there's actually an emergency situation, because I can't guarantee I'll be able to respond in a timely manner. " I think this is a great idea JS33- I think the organising will work itself out, but actually promoting what we are doing so those who need some help seems to be key here. I have volunteered with Dulwich helpline but haven't heard anything yet, so perhaps we need to find the people in need ourselves. for the record - Lucyd30 - can offer shopping, lifts, company, making tea (Crystal Palace Road Area evening and weekends). I was thinking perhaps we could do a tea and mince pies evening somewhere (not sure if the hall next to DMC might let us use it, I can enquire), leaflet to let people know what we are doing, so they can come along and meet us (and we can meet each other. I am not missing the point that people may not be able to get out, but we could give contact details and list of services being offered. But perhaps by offering a public meeting place, people will feel more at ease?