I had a late night appointment there a couple of weeks ago and had to wait an hour - now I fully appreciate that when you are at the end of the day you may well have to wait - however, the computer system went down at 9.30 so all the patient notes for appointments after that time had to be printed out. This is not Melbourne Grove's fault but seems to me to be a bit of a problem (albeit that the last appointment was meant to be at 8.50). This wouldn't have happened with paper notes.