I went into Sommerfield last night to get some bits with my sister, and ended up buying a fair amount. We decided to split in our cards (done many times before). I asked the lady if we could do this, and before I even finished my sentence she said 'no'. I said to her I had done it before so could she try. Again, she interrupted, and just said 'no, no, no'. I didn't really care about splitting it that much, but thought I would push her on it. As expected, the nice manager came over and said 'of course you can split it, what is the problem?' Maybe she wasn't sure how to do it, but why not just say? I wouldn't have cared. It just wound me up how rude she was. SHe didn't even bother to say sorry before, just starred at me with her attitude...