I've been a regular at the Herne for about two years now, shortly after it had it's 'make over'. I've found it to be very reliable on the whole and I will continue to go there for weekend grub with mates/family, or the occasional drop-in week-day meal. The food is always excellent - in my opinion the best burgers in ED by a long way - and very reasonably priced. Yes, there are occasionally minor delays or mistakes, but in my experience they've always been sorted with minimal fuss. I can't comment on the garden (we tend to eat inside as we're child-phobic) or the ladies' toilets (although my wife says they could do with a bit of work), but I feel some of the comments here don't reflect the place I know. We have largely had good service, especially from the lovely Malaysian (?) girl who is sadly now off to university. But I would say there seems to have been a lot of staff turnover, especially recently. If I were to suggest some constructive feedback, it would be to have more staff waiting tables during the busy periods as my only real gripe would be that we've had to occasionally wait slightly longer than we'd have liked to order drinks or pay our bill. All in all though it's only ever been an extra few minutes and we've never had to wait long periods for food to be served, or between courses. Sunday night quiz is great too, although sadly food is no longer going to be available due to the popularity.
