A little off-topic I guess but picking up on the comments above about selling privately, when my partner and I first decided to sell our cottage in Richmond we put it on the market with halfapercent.com (a sort of compromise solution between DIYing and an agent) at the price they recommended: ?350,000. We had around 50 viewings and not a single offer. Almost as soon as we took it off the market, the local branch of Foxtons contacted us. We were rather reluctant to list with them because of their reputation so we procrastinated for a couple of months before deciding to give them a try. They sold it in less than three months for ?397,000. I must admit that for the most part, Foxtons staff were helpful, attentive and agreeable to deal with - greatly to my surprise. We bought our new flat through Winkworths on LL. Our original contact there, Alex, was wonderful. Took time to understand exactly what we were looking for and why. And found us just what we needed. However, he relocated to another office and we found ourselves at the mercy of the rudest, most unpleasant woman it has ever been my misfortune to deal with. Addded to which, it has emerged that she may have advised our vendors to forget about one of the conditional stipulations we made in our offer letter in order to get the sale through more quickly. I'm investigating this with our solicitor now but it's starting to look as though we'll have to file civil damages claims against both the vendors and Winkworths. I don't so much mind about Winkworths but I feel rather sorry for the vendors.