Does anyone else out there feel the situation at Denmark Hill is beyond a joke? Between the new entrance, which has taken over 18months and seems to have ground to a halt, the lack of station staff, overcrowding (especially on staircases, which surely must be a fire hazard) and constant last minute change of platforms, causing many people to completely miss trains, I think something seriously needs to be done. Can anyone advise where to complain because South Eastern don't seem to care one iota? Is this something our local government can help with?