I used A&E in 2010 and was pretty pleased all round, though found it strange that I was encouraged to keep the crutches I was given even though I offered to return them. I've recently spent time at the maternity department, hence the time of this message! Very impressed with everything and everybody in the hospital, but found midwives and health visitors to be worryingly incompetent for the most part. On occasion I felt better informed than some of these people! I know, for example, that babies are meant to be placed on their back to sleep. Hopefully this area can improve.