Hi James. Thank you for your reply the problem is missing mail/post from the sorting office in Silvester Road to the E Dulwich area, there are hundred's of Post's on this issue, going back to the start of this Fourm. I like many have jumped through all the correct hoops many times as per the recomended protocol laid down by the (Post Office) to no avail except (we are monotoring the problem) I am sure you will help many E Dulwich voter's if you could look in to this most serious problem. Bob S