Julia

I'm having endless problems with Virgin broadband. Apparently a long term "utilisation fault" in the area - which is code for not enough capacity. Ref no F005765437. Hopeless call centre and live chat but some response on Twitter @virginmedia. I'd steer clear of Virgin for the foreseeable future as this fault isn't going to be fixed soon and makes broadband virtually unusable in the evening.

These people have had samples sent off to medical labs and have had the virus confirmed, you can't fake that...