hi .there is of course two sides to a tale . so from the start,you contacted me while I was away on holiday to say you was desperate for painters to decorate the rental property you own as it was empty. I regard myself as someone who will help someone if possible. I had to send one of my decorators to look at the work .he was told as its a rental I don't want any filling ect ,just paint everything white . I changed jobs around to fit this lady in at less than a weeks notice. in a three week period she had a 3 bedroom house painted top to bottom. New shower tiling due to old tiles leaking. plus a lot of remedial work in the garden due to damp getting in . it was close but we got it done before the Tennants moved in. it was chaotic, yes and messy but it was an empty house. pointless tidying up each night ,we had to get the job done. she asked for as basic decorating as possible to save money and time .in the past I have advised against this in the past for precisely this reason. it's going to look white and clean but with no filling ect it's never going to look great. I was told by the lady of the house how she moved out because of constant arguments with the neighbours she also cancelled Tennants with less than a weeks notice as she wasn't happy with estate agent. (no thought for the Tennants). if you look at most of your comments on the EDF they are mostly negative towards people or companies. I guess your just one of the customers that it dose not matter what you do..... dave ps your asked me to total up the payments as you put it " I don't want to trawl though all the messages," so your comments about communication are bit wrong also by your own statement. I will email a receipt for your accounts