I've been with Melbourne Grove for some years now and it has improved, though I have not had too many problems with the surgery overall. The not quite on the ball doctors have now gone. On very few occasions have I not got a same day appointment. Some times it is necessary to keep trying the number, especially first thing when they open at 8am. If you ring early morning you will be given a morning appointment. For afternoon appointments, it is necessary to ring around mid-day or go there if able to. Compared to comments regarding other surgeries in the area, I do not think that Melbourne Grove is bad in comparison.