veryltdcompany

Some useful information - from the Which site - http://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery The NHS Constitution says that you have a right to have your complaint properly investigated. Your complaint should be acknowledged within three working days, and you should also be told about the outcome of the investigation. Also posted to add what I omitted in my first post, that in addition to cutting off one medicine I need without any warning or communication, they also gave me a prescription for a second essential medicine at the wrong dosage. Still waiting for the acknowledgement of my complaint that I should have had last week. Still, I guess their cakes were yummy. Maybe they should take up patisserie? Although requires diligence and application, so perhaps not.

Trying to call The Gardens GP practice this am. At 11.15 am they still have their "We are closed" message (from last Friday) still on. It takes 14 calls to get through. At 11:30 someone is finally answering the phone. I'm trying to call them about a serious complaint about an error they have made. I made the complaint in writing over a week ago, and have had no response. They have cut off a medicine I need, without warning and completely failed to communicate about this. Finally I get through to an administrator, who tells me in that typical bureaucrat / call centre "don't give a **** voice" tells me that I was on her "to do" list for today. While you cannot get even the most basic medical care from this GP practice or even anyone to take off their "Out of office" message in the middle of the day, they did have time last week to send me a junk marketing message, on the number I had given them purely and only for essential NHS GP messages, asking me to give money to a charity and telling me that they were having a bake sale for this charity on their premises. Can I suggest that GP practices, which cannot manage to communicate essential information about medications, appointments, lab tests etc, or to diagnose serious illnesses, are absolutely banned from spending staff time on organising bake sales, unless and until they have first managed to carry out their most basic responsibilities to patients under their NHS contracts. Can I also encourage people who have had similar experiences with this GP, to make sure you register your complaint and don't take their extreme arrogance and rudeness. The attitude of this GP practice towards patients continues year after year arrogant as ever. I have personally suffered huge loss as a result of their repeated inability to diagnose illness, and they simply do not give a *****.

Just saw that SE15 3QJ - Wivenhoe Close - has come up in today's Postcode Lottery with ?300 prize in Stackpot Draw. I think there are retired people living at Wivenhoe Close so thought I would pass on. There's still 18 hours to claim the prize.

I tried repeatedly to get one of these a few years ago. No one ever answered the phone number given or replied to messages left. How did you come to get one of the lockers please, and how are they allocated? Can you post a phone number or email address from which a response can be had? Thanks.

In my experience Unison are useless at actually supporting their members. When recruiting members they make great claims about offering you a service from Thompsons solicitors should you ever need it, but just try getting past Unison to be referred to the solicitors. Or indeed even getting them to answer the phone. Don't be panicked by a bullying employer though, there are good employment lawyers who will give you initial advice either free or for eg. ?100. The other thing to do is check your household insurance - you might have legal insurance as part of that and can therefore get all the costs of a good employment lawyer covered. Alternatively, if you work for a bad employer that habitually bullies/sacks people, try to find out if any colleagues have taken them to Employment Tribunal and got a settlement or an award - a lawyer that represented one of your colleagues might be prepared to represent you no-win no-fee if the employer already has "form". Most employers will settle before the final hearing at ET.

Haven't succeeded in filing DCA online despite trying various PCs and Macs. Can file another form but not the DCA one. Thankfully have now seen can be delivered in person - had taken an experienced person's word that you can't deliver by hand to them out of hours. Serves me right should have checked everything myself so ta very much for panic-quashing response.

Please could anyone tell me if there is an internet cafe or Kinkos-type place from which you have managed to submit an online Companies House form? I need to file accounts for a dormant company with Companies House by midnight tomorrow. But when I try using my mac to do this the site will not accept the form. It lets me get all the way through to the end and then up pops the message: "An error occurred during the submit process. Cannot process content of type text/html charset = UTF - 8." I am using the version of the Adobe software recommended by the Co House site itself. If I don't succeed in filing the form by the end of tomorrow. the bank holiday, I will have a huge fine imposed. I actually went into the Co House office in Holborn on the 17 May to file the form to make sure I got it right and filled it out there but they then rejected it and informed me on Friday by post. They have rejected it on the grounds that I used the wrong form. But the form was given to me by one of the counter staff at their office after I had explained to him what it was for and then it was accepted by him to be submitted. I am beginning to think that Companies House may not be very interested in setting up the system so that people can file on time, and wondering if the huge penalties that they charge if you are even a day late have anything to do with this. I would be really very grateful to hear from anyone who has managed to file a DCA form online and can get round the error message problem or knows of anywhere in London open today or tomorrow that has a pc set up that would allow me to do this.