I second Allyhope's note to avoid Paul McGinnity at Rohan Creating Space/Design & Build at all costs. My boyfriend and I used what we thought was Pauls company (but turns out he's dissolved it more than once) to do a kitchen extension and general refurbishment of our house last year, including replacing/updating the bathroom, installing patio and replacing a staircase. It all started off very well, he had a very professional approach and couldn't be more helpful. But things began to change dramatically when he started presenting us with bills for huge amounts for 'extras', he became aggressive when we queried about the breakdown of the costs and became even more confrontational when asked why these were not agreed or discussed with us beforehand. The boiler also broke after his team movied it a could of times and we had to get a 3rd party to replace it which caused a delay of a couple of weeks and he wanted to charge us a significant sum (in the ?'000's) for the delay! As soon as we paid the final instalment, he completely stopped all work and we eventually found out that he had started on other projects in the area. It was a massive oversight on our part to pay the final instalment and we have been left with around ?15,000 worth of work still to be done that we've already paid for. Based on 5 different independent contractor opinions, much of the work that had been done is of a poor standard. We also have leaking pipes, no hot water in the shower, unfinished flooring including loose unvarnished floorboards, unfinished tiling and what tiling has been done is very messy, a leak in the new roof, electrics remain unfinished, no patio, still have the old staircase... the list just goes on and on. He continues to send aggressive messages 3 months after disappearing from the job and we have now been forced pay to have the work done by other contractors just to make it habitable which we can barely afford. He is based in Birmingham. Our lesson in all this is to stick to people who are based locally and have a good reputation. I'm happy to provide more feedback, please PM me if you'd like anymore details.
