Same here, but obviously not as bad. Had some minor electrical problems to sort out. Apparently the new Kier/Grainger team don't deal with electrical issues, so it was sub-contracted out. The sub-contractors phoned me the following day and the earliest they could deal was after the weekend and could only give an AM/PM- up till 5.00pm appointment time. So much for men in smart new Kier/Grainger uniforms with ID cards and appointment times to suit, including evenings and weekends. Looks like Kier promised the earth to get the contract, but cant deliver. I counted six new Grainger/Kier maintenance vans parked in the square the other day, which must be quite galling for Rach1983. Hope you get your problems sorted soon.