Polla 2256 - I had the same conversation on Wednesday evening. I waited the 48 hour period to be contacted. No phone call was received. I've just called again to follow up on it and was told that in fact the advisor should have not said that they would terminate my contract and waiver the four months cancellation charge for terminating early. They are now trying to recall the recorded conversation from Wednesday night and if they do find this was promised to me will cancel my contract without a charge. I now have to wait for Vodafone to call me within 7 days - the wait continues !