Hi everyone I have to agree with Fuschia. I have been to Gambado (too) many times over the past few years, and now just wouldn't go back. The customer service is appalling, the food is terrible and overpriced and the kids' party food in particular is disgusting. The one in Chelsea is equally bad in my opinion. The food etc may not be the main point, but my objection is that Gambado seem to think they have parents over a barrel and have no respect for their customers, who are paying a small fortune to be there. The difficulty is of course that young children love it! It's a real shame that there's no competition in the area, as this might lead to improvements. I looked into starting up a soft play type facility at one time, and would still like to do it, but it's difficult to find the right premises and the set up costs are prohibitive.