How funny, I just happened across this thread and am about 90% sure that was me! Not overly confident on the date but I do vividly remember a particularly horrendous incident, in the Co-op, with my daughter at that time of year and that time of day. Did this mother have another child in a pushchair? (Could easily have gone unnoticed though as would have been difficult to compete with the racket she was making.) Anyway, if so, sadly that was me (and sadly quite normal -- WorkingMummy, I read your angry daughter posts with sympathy and total understanding) and, as much as I would love to bask in the praise, feel I ought to own up as it really didn't end well and I don't think anybody witnessing the grand finale (me forcing her into the pushchair, carrying the LO and storming off down LL) would have described it as either calm or collected! Of course it might not have been me, in which case I too salute the mother and apologise for stealing her glory on this Forum!