NickW - who's to say this leafletter is a 'disaffected youth'. He could just be a bloke who works as a leafletter? Have a look on gumtree there are thousands of jobs as a leafletter! I think its your attitude, that people have bad days and have a hard time growing up etc etc, is one of the reason why some people are so rude!! Im my Nans time she would have given him a 'clip round the ear' and prob would have known his mum to tell her!! But with PC swilling all around the place we just have to put up with these people with no respect and care for other people! Also maybe one of these mum's you've encountered that have been 'pushy, impolite and darn right rude' are 'disaffected youth' aswel??