About 2-3 years ago (clearly under previous management) I went there with a friend for an after work drink, as we live nearby it was always an easy place to meet up, get decent enough food, could always get a seat, etc. However, in between paying for our drinks and leaving maybe an hour later, my wallet had been stolen from my coat, and when I raised the issue with the bar staff, they were completely uninterested. Upon requesting to use their phone to phone the police, they refused saying it wasn't their problem and if I used their phone it might affect their license... I have not set foot in the place since. Upon reporting it to the police, it apparently wasn't the first time this had happened in this pub. Despite it's great location unfortunately it's battling against rather a large image problem.