We have order take aways as a family from here for around 5 years, now and especially if friends are visiting, it's been fantastic and convenient to order a meal from 148. Last week, again we had family visiting for the summer and placed a sizeable order but were unfortunately somewhat disappointed with the complete lack of chicken content in the Chicken Chow Mein - between ourselves we joked that it was hunt the chicken and on this occasion, simply left it at that!
On Sunday night, our guests has gone and we again decided to order from 148, on our menu we had included the Chicken Chow Mein but once again were very disappointed to find tiny strands of chicken, almost to the point of being non-existent. We called to explain that we were not happy and were pretty much told by the manager, that he had personally watched the Chef put the chicken into our Chow Mein personally.
Rather than continue to argue, we politely requested an exchange and that they could collect the initial order as proof, there simply was no chicken... to which the manager response was to Go Fu?? Yourselves...
Charming - i guess anyone can make a mistake but is this the way to treat your long-term, faithful customers.
We have order take aways as a family from here for around 5 years, now and especially if friends are visiting, it's been fantastic and convenient to order a meal from 148. Last week, again we had family visiting for the summer and placed a sizeable order but were unfortunately somewhat disappointed with the complete lack of chicken content in the Chicken Chow Mein - between ourselves we joked that it was hunt the chicken and on this occasion, simply left it at that! On Sunday night, our guests has gone and we again decided to order from 148, on our menu we had included the Chicken Chow Mein but once again were very disappointed to find tiny strands of chicken, almost to the point of being non-existent. We called to explain that we were not happy and were pretty much told by the manager, that he had personally watched the Chef put the chicken into our Chow Mein personally. Rather than continue to argue, we politely requested an exchange and that they could collect the initial order as proof, there simply was no chicken... to which the manager response was to Go Fu?? Yourselves... Charming - i guess anyone can make a mistake but is this the way to treat your long-term, faithful customers.