annaj, I think you make a point, gettting on off peak the number 12 does usually go where is says its going but it has defo been getting worse and worse at peak times for cutting the journey short. It has happened to me three mornings this week, stopping at trafalgar square when it said it was going to oxford circus with the driver only mentioning it when we got to the stop before. On a plus point there does seem to be a great increase in inspectors getting on recently and it is amazing how quickly the bus empties as soon as the words ''tickets and passes please'' are shouted!