Peckhamflowers

Dear Pugwash, that would be very much appreciated. We have been in contact with a Resident Services Officer but they haven't been very good unfortunately.

Sorry Dulwichlass, but it doesn't really take us anywhere discussing whether he has a mental illness or not. (And to be honest, as far as you're know, I might be extremely well qualified to see signs of it...... ) But I need to focus on the real issue here- that we have some serious problems, which needs to be sorted out. Otherwise, my mental illness will badly deteriorate. Thank you for your input.

Cheers CPR Dave- will do! Thanks for suggesting!

Thanks for your response. We have done some soundproofing but getting those details would be great, cheers! I would also be grateful for help and ideas when it comes to navigating the council system, who to contact within the council and/or outside etc. The council needs to understand what is going on and also be interested in listening to our side of the story.

I appreciate you wanting to help Angelina, but at the moment, unfortunately, the nature of the help we need is slightly different. But you are so right. There is always two sides to one story, and at the moment me and my family's side is not really getting heard. And for your information- mental health problems are very common among the general public and in my view nothing to be ashamed of, looked down on, or to be used to label someone. Having a mental health problem is simply the same thing as having a physical problem with your knee or chest. But it could explain certain behaviors and ways of experiencing your surroundings, which is why I needed to mention it in my post. As I said, thank you for getting involved Angelina. Anyone else who have experienced something similar as me? Any constructive suggestions?

I make the assumption that he has mental health problems because of the irrational way he behaves towards us, the unsubstantiated claims he has made towards us, and the threats of physical violence he has made towards us. I don't want to list on EDF what he has done to us more than I need, in order to explain the situation we find myself in. It's not important- what's important is how the situation can be solved. I have of course asked the council if and how they can help to make noise travel less in the property etc., but they are not able to help unfortunately.

Myself and my family has the last couple of years had some problems with the downstairs neighbour. He seems to have some serious mental health issues and believes we are targeting him by stamping the floor, slamming doors, moving boxes in the middle of the night etc. etc. The list is endless what he is complaining to the council about. The majority of his claims are simply just made up or caused by really thin walls and floors between our flat and the downstairs flat he lives in. (We are a really quiet family but have kids). We feel harassed and threatened by him but the Resident Services Officer is not helpful at all. The fact that he once threatened physical violence towards us (which was reported to the police) hasn't made any difference. Any suggestions what we can do to solve the situation? Any ideas who we should talk to at the Council to get somewhere? I should maybe add that we own our flat (Southwark Council is the freeholder) and he is a council tenant.