Dear Barry, I know we've all benfited from the work you do and I know that sometimes our requests go beyond the boundary of your field of management and perhaps this comment will but maybe you can advise or at least bring it to the attention of the appropriate authority: I travel regularly but at all different times of day. Happily not always at peak times. Today, I caught the 07.52 from Peckham Rye to London Bridge. The 6 carriages were absolutely packed. I managed to squeeze on but many commuters couldn't. It was no better at London Bridge travelling onto Charing Cross. I still hear talk of cutting services but I believe we need Boris and Rail managers to accept the need for longer trains and increased services. My route today would have been impossible if I were disabled, elderly, carrying baggage or with a young child. I know that when I have to travel with luggage that I usually go the night before or take a taxi. Frankly, what our commuters are subject to in peak times is unhealthy and unsafe. (I nearly fell off the train at London Bridge such was the tight pack.) How can we get something done to improve the situation? Many thanks, Mark