DMC - Primary Care
Full Time
24,000-26,000
DMC Chadwick Road, Peckham, SE15 4PU, United Kingdom
Posted:
Role Overview
As a Patient Services Care Co-Ordinator, you’ll be a vital part of our team, ensuring a smooth and positive experience for our patients. You will be the first point of contact, assisting with appointment bookings, queries, and ensuring patient information is up-to-date.
Key Responsibilities
· Manage appointment requests and liaise with patients and the clinical team
· Maintain patient records and ensure confidentiality
· Support health promotion campaigns and encourage the use of digital tools
· Handle phone calls, emails, and patient inquiries professionally
· Assist with data entry and ensure accurate medical records
What We’re Looking For
· Reception or customer care experience
· Strong verbal and written communication skills
· Proficient with PC skills (e.g. Word, Excel, and email)
· A passion for helping others and being part of a team
· Experience with EMIS Web is a plus, but not required
· NHS experience is advantageous but not essential
About DMC Healthcare
DMC Healthcare is a leading independent provider of primary care, consultant-led dermatology, radiology reporting, in-sourced routine endoscopy services and MSK community services to the NHS.
We believe that everyone should have the opportunity to achieve healthier outcomes.
Firmly rooted in the NHS and dedicated to excellent patient care for nearly 55 years, DMC Healthcare currently works with 30+ NHS organisations and other partners, treating over 100,000* patients each year.
With NHS waiting list pressures, workforce shortages and unprecedented demand, we want to help. We support capacity deficits with a firm eye on quality and robust clinical governance.
Find out more: https://dmchealthcare.co.uk
We believe that everyone should have the opportunity to achieve healthier outcomes.
Firmly rooted in the NHS and dedicated to excellent patient care for nearly 55 years, DMC Healthcare currently works with 30+ NHS organisations and other partners, treating over 100,000* patients each year.
With NHS waiting list pressures, workforce shortages and unprecedented demand, we want to help. We support capacity deficits with a firm eye on quality and robust clinical governance.
Find out more: https://dmchealthcare.co.uk