Can you be our brand cheerleader? We are seeking someone outgoing and creative who loves to engage with others to grow our community of customers!
At KiDSiE, we are a fast-growing tech-for-good consumer start-up for families to shop open box and preloved baby and children’s goods on our app-based platform, ultimately extending the life of items and reducing the need for newly manufactured items. A side project that initially started at my kitchen table in SE22 is now a team of 6, we secured some funding, we have a community of 6k + and growing. We are now seeking a new team member to help us foster and grow our community. This role is part-time, remote and we can offer flexibility for the role to fit around kid schedules.
Key Responsibilities:
• Devise and implement strategies to build and expand the KiDSiE community
• Interact with community members across various online platforms, fostering a positive and supportive atmosphere.
• Monitor, track, and report on feedback and reviews, utilising insights to enhance customer experience.
• Coordinate with marketing and founders to ensure community strategies align with brand objectives and campaigns.
• Collaborate with our Chief Product Officer to integrate customer feedback into future updates and releases.
• Collaborate with our marketing manager to plan content for social media, newsletters, and other communication channels to keep the community informed and engaged.
• Analyse community and customer experience metrics to identify trends and areas for improvement.
Qualifications:
• Highly experienced in community building - whether it is e-commerce, charity fundraising, school PTA
• Great communication skills
• Ability to empathise with and understand the needs of families
• Passion for sustainability and eco-friendly initiatives.
• Proficient in using the major social media platforms
• OBSESSED with delivering a positive experience to a community
• Ability to contribute to the smooth running of a small but growing start-up
What We Offer:
• Competitive start-up salary and equity options
• The chance to work on a product that actively contributes to a more sustainable future.
• An inclusive and diverse team environment where your voice and ideas are always valued.
• Flexible work hours, remote - work around your kids schedules 🙂
• Quarterly team meet-ups in London to celebrate milestones.
How to Apply:
Please send us your CV, a brief cover letter detailing your relevant experience, and links to any projects that showcase your skills.
Important:
We are an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences to create a diverse and inclusive work environment.