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That's really awful. Is there anyone you can report them to? Eg are they in any trade associations? Also, you could take them to the Small Claims Court. It's a very easy process. They cover "faulty goods/services". There's also a free mediation service which I wasn't aware of (see the screenshot below). I don't know if there's any way you can name and shame them apart from posting on here. How did you come to use them?

This thread is about an increase in cycling (that some said could never happen). In response we've had a lot of noise about a supposed 'target' that never existed; Complaints about the amount of money invested, with multi year figures quoted out of context; Talk of 'years of growth decline' (a really misleading framing of long term sustained increases); And now we're talking of 'concerns' over buses (from people who seem rather loud on bike lanes, but very quite on removing parking, or extending bus lane operating hours). I knew the second that I posted the original BBC article that certain contributors would jump in to minimise it and then complain about people travelling by bicycle. It's a bizarre Pavlovian response. The fact is that there have been significant increases in cycling numbers, a trend sustained over many years. This is the result, at least in significant part, of a relatively modest investment (somewhere around 1% of TfL's annual budget) in better cycling infrastructure. We now have significant numbers of people moving around the city in a healthy, sustainable, and space efficient way. I think it's great news.

What, has Chi Chi Ra Ra really closed? For real? I walked past the other day and it was open. Please tell me this isn't true

Spare

Factory

I often look for recommendations on the forum and so thought I should share a really bad recent experience we had with plumbing company ASAP 24/7 Plumbing Ltd, registered at 18 Burlington Gardens (there is a similar named company elsewhere that I don’t want to confuse these people with). We had an horrible experience and would advise people to avoid this company at all costs. They charged over £650 for what turned out to be just turning off my the water at the mains, lied about the work they did, pretended this work took time, lied when they said I’d still have hot water from my tank (I didn’t ) and initially double- charged me for VAT (the bill was originally c.£800). I had to repeatedly call for that refund and felt they dodged my call. I could easily have tuned off the water at the mains myself but was led to believe the problem needed more complicated work, hence paying an extortionate amount. There was also lots of back and forth texting between the engineer and the company which made me uneasy and I wondered if they were agreeing ways to rip me off and lie to me- eg ‘she lives in a house therefore charge more’. A proper plumber came out 2 days later and confirmed the above plumbing points- I’d been told lies about the severity of the problem, about having access to water and the ‘work’ that had been done. I feel really stupid for falling for the scam. I expect to pay a higher rate for an emergency call out but this was extortionate and a complete rip off given all the lies and pretend work that I was charged for. Avoid!

Hi all, Looking to get a tyre replaced on my car soon - wanted to see if anyone has a decent local place they’d recommend (good price and service). Thanks for any suggestions!

Runners?